Privacy Policy

Privacy and data protection represent a high priority concern for COMPULAB - Informatics and Systems Engineering (Compulab). The use of Compulab's Internet pages is possible without any indication of personal data, however, if a data subject wishes to use Compulab's services, the processing of personal data may be necessary. If the processing of personal data is necessary and there is no other legal basis for such processing, we will request the consent of the data subject.

The processing of personal data – such as the name, address, email address, or telephone number – of a data subject must always comply with the General Data Protection Regulation (GDPR) and in accordance with the regulations country-specific data protection rules applicable to Compulab. Through this data protection declaration, we would like to inform the general public about the nature, scope and purpose of the personal data we collect, use and process. In addition, data subjects are informed, through this data protection declaration, of their rights.


1. Name and Address of the Responsible for the treatment

The controller, for the purposes of the General Data Protection Regulation (RGPD), other data protection laws applicable in the Member States of the European Union and other provisions related to data protection, is:
Compulab - Informática e Engenharia de Sistemas, Lda 
Rua Padre Américo 17-A 
1600-548 Lisboa - Portugal
Phone: (351) 217121710


2. Cookies

Compulab internet pages use cookies. Cookies are small text files that are stored on a device (computer, smartphone or tablet) through an internet browser (browser).
Through the use of cookies, Compulab can provide its website users with a better user experience and make it simpler, which would not be possible without their use. The information collected by cookies translates into numerical estimates, usage patterns and adaptation of the website to the interests of our users. This information is intended to improve the technical performance of our website and your user experience. The information stored in cookies is used exclusively by us, through the Google Analytics service, and has exclusively statistical purposes.
The data subject can, at any time, prevent the use of cookies by our website through the configuration of the internet browser used, and thus permanently avoid the use of cookies. Additionally, cookies already created can be deleted at any time via the internet browser or other software programs. If the user disables the use of cookies in the internet browser used, not all the functionalities of our website may be fully available.


3. Data collection and general information

Compulab's internet pages collect a series of data and general information when a data subject or automated system browses the websites. These data and general information are stored in server log files. The types of browser and versions used, the operating system used by the access system, the site from which an access system arrives at our sites (so-called referrals), the sub-sites, the date and time of access may be collected. to the Internet site, an Internet protocol address (IP address), the Internet service provider of the access system and other similar data and information that may be used in case of attacks on our information technology systems.
This information is necessary to provide the content of our websites correctly, optimize the contents of the same as well as their dissemination, guarantee the long-term viability of our information technology systems and the technology of the websites, and provide the authorities responsible for the application of the law the information necessary for criminal proceedings in the event of a cyber attack.


4. Rights of data subjects

If the data subject wishes to exercise any of the rights listed below, he may contact Compulab at any time using the information provided in point 1.

Right of access
The holder of the personal data has the right to obtain from Compulab confirmation that the data concerning him are or are not being processed and, if applicable, to access his personal data and access the information provided for by law.
If you want more than one copy of your personal data being processed, Compulab may subject this service to the payment of a fee for administrative costs.

Right to rectification
The data subject has the right to obtain from Compulab, without undue delay, the rectification of inaccurate or incomplete personal data about him/her.

Right of erasure (Right to be forgotten)
The holder of personal data has the right to ask Compulab to erase their data, without undue delay, and Compulab has the obligation to erase personal data when applicable, namely, one of the following reasons:

  • Personal data are no longer necessary for the purpose for which they were collected or processed;
  • The holder has withdrawn his consent for the processing of data (in cases where the processing is based on consent) and there is no other basis for said processing;
  • The data subject opposes the treatment and there are no prevailing legitimate interests that justify the treatment.

Right to limitation of treatment
The data subject has the right to obtain from Compulab the limitation of treatment, if one of the following situations applies, namely:

  • Challenge the accuracy of the personal data, during a period that allows Compulab to verify its accuracy;
  • The data processing is lawful and the data subject opposes the erasure of his personal data and requests, in return, the limitation of its use;
  • Compulab no longer needs personal data for processing purposes, but these data are required by the holder for the purposes of declaration, exercise or defense of a right in a judicial process;
  • If you have objected to the treatment, until it is verified that the legitimate reasons of the controller prevail over those of the data subject.

Right to data portability
The data subject has the right to receive the personal data concerning him and that he has provided to Compulab, when the latter uses automatic means for processing, in a structured, commonly used and machine-readable format, and the right to transmit this data to another controller.
By exercising their right to data portability, the data subject has the right for personal data to be transmitted directly between those responsible for the treatment, whenever this is technically possible.

Right of opposition
The data subject has the right to object to the processing of his personal data when the processing is carried out in the legitimate interest of Compulab or third parties, for the purposes of direct marketing or profiling. 
Compulab ceases processing personal data in the event of opposition, unless there are compelling legitimate grounds for processing that override the interests, rights and freedoms of the data subject, or to substantiate the exercise or defense of legal claims.

Right not to make automated individual decisions, including profiling
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, provided that the decision is not necessary for the conclusion or performance of a contract between the data subject and the controller. for the processing of data, unless you have given consent for this purpose.

Right to withdraw consent
If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the processing carried out based on the previously given consent nor the subsequent processing thereof. data, based on another legal basis, such as compliance with the contract or legal obligation to which Compulab is subject.


5. Legal basis for processing

The processing of personal data will have to be supported by a legal basis for the purpose that will be framed in one of the following situations:
  • The data subject has given his consent to the processing of his personal data for one or more specific purposes; 
  • The processing is necessary for the performance of a contract to which the data subject is a party, or for pre-contractual measures at the request of the data subject; 
  • The processing is necessary for the fulfillment of a legal obligation to which the controller is subject; 
  • The processing is necessary to defend the vital interests of the data subject or another natural person; 
  • The processing is necessary for the exercise of functions in the public interest or for the exercise of public authority vested in the controller;
  • The processing is necessary for the legitimate interests pursued by the controller or by third parties, unless the interests or fundamental rights and freedoms of the holder that require the protection of personal data prevail, in particular if the holder is a child (does not apply to the processing of data carried out by public authorities in the pursuit of their tasks electronically).


6. Provision of personal data as a legal or contractual requirement

The provision of personal data in certain situations is required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information about the contractual partner). It may be necessary to conclude a contract in which the data subject provides personal data, which must be subsequently processed in that context. The data subject is, for example, obliged to provide personal data when Compulab signs a contract with him.

7. Security of your personal data

Compulab is committed to guaranteeing the protection of the security of the personal data made available to us, having implemented strict measures in this matter. Compliance with these rules is an obligation for all Compulab employees, as well as for all partners who legally access this data.
Compulab guarantees the security of personal data by resorting to technical, physical, organizational and security measures that are sufficient, necessary and adequate to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, unauthorized access authorized and against any other form of unlawful processing.
In this way, Compulab adopts different security mechanisms and procedures, following the best practices in terms of information security in the systems that support the services it provides and that store Customers' procedural data, namely the use of firewalls and detection systems intrusion, the existence of restricted access – physical and logical – the recording of operations (logging) and respective monitoring and auditing, the collection and transmission of personal data through secure means.
In this sense, all personal data that users give us is stored securely in Compulab's systems, which, in turn, are located in the various Compulab datacenters, covered by all physical and logical security measures, which we believe to be indispensable. to the protection of your personal data.
Notwithstanding the security measures adopted by Compulab, we warn all those who browse the Internet that they must adopt additional security measures, such as, for example, ensuring that they use a PC and browser that are updated in terms of correctly configured security patches. 

8. Data retention

Compulab will not retain the personal data of its users beyond the time necessary to fulfill the purpose for which it was collected or beyond the time required by law or applicable regulations.
Compulab will only keep Customers' personal data for the period of time strictly necessary to allow:
  • the provision of the Service(s);
  • compliance with legal obligations to which Compulab is dependent;
  • the pursuit of the collection and/or processing purposes;
  • the exercise of Customers' rights and fulfillment of the corresponding obligations.
After the expiry of the period of conservation/safekeeping, under the terms set out above, the personal data of Customers will be definitively deleted by Compulab.

9. Changes

Compulab guides its action from a perspective of continuous improvement, through the periodic review and updating of policies and processes, which is why we invite you to regularly review this statement.