Support

The "Draytek Support Pack" modules consist of a full service that covers the specific preparation of equipment for use in your network, and also a period of technical support by telephone or teleconference, so you have the necessary support to enable better use of equipment. Can thus benefit of a service configuration prior to receiving the equipment. This means that your equipment will be delivered ready for use with the specific settings of your network by simply connecting to get ready to use.

The "Draytek Support Pack" modules consist of a full service that covers the specific preparation of equipment for use in your network, and also a period of technical support by telephone or teleconference, so you have the necessary support to enable better use of equipment. Can thus benefit of a service configuration prior to receiving the equipment. This means that your equipment will be delivered ready for use with the specific settings of your network by simply connecting to get ready to use.

The "Draytek Support Pack" modules consist of a full service that covers the specific preparation of equipment for use in your network, and also a period of technical support by telephone or teleconference, so you have the necessary support to enable better use of equipment. Can thus benefit of a service configuration prior to receiving the equipment. This means that your equipment will be delivered ready for use with the specific settings of your network by simply connecting to get ready to use.

Availability monitoring service and proper functioning of your equipment, generating alerts in case of failures.

2-hour training module that focuses on the general settings of routers.

Training module of 4 hours that deepens the basic settings, dealt with "BASIC TRAINING DRAYTEK" module, and adds other advanced topics such as setting up VPN, QoS and VOIP.