• Português
  • English

Privacy policy

Privacy and data protection are a high priority concern for COMPULAB - Informática e Sistemas Engenharia de Sistemas (Compulab). The use of the Compulab web pages is possible without any indication of personal data, however, if a data subject wishes to come to use the Compulab services, the processing of personal data may be necessary. If the processing of personal data is necessary and there is no other legal basis for such processing, we will request the consent of the data subject.

The processing of personal data - such as the name, address, e-mail address, or telephone number - of a data subject must always be in compliance with the General Data Protection Regulation (GDPR) and in accordance with the regulations country-specific data protection rules applicable to Compulab. Through this data protection statement, we would like to inform the general public about the nature, scope and purpose of the personal data that we collect, use and process. In addition, data subjects are informed, through this data protection declaration, of the rights that assist them.

1. Name and Address of the data manager

The controller, for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union and other provisions related to data protection, is:
Compulab - Informática e Sistemas Engenharia, Lda
Rua Padre Américo 17-A
1600-548 Lisbon - Portugal
Phone: (351) 217121710
Email: privacy@compulab.pt
Website: http://www.compulab.pt

2. Cookies

Compulab websites use cookies. Cookies are small text files that are stored on a device (computer, smartphone or tablet), through an internet browser (browser).
Through the use of cookies, Compulab can provide users of its website with a better user experience and make it simpler, which would not be possible without using them. The information collected by cookies translates into numerical estimates, usage patterns and the adaptation of the website to the interests of our users. This information is intended to improve the technical performance of our website and your user experience. The information stored in cookies is used exclusively by us, through the Google Analytics service, and has exclusively statistical purposes.
The data subject can, at any time, prevent the use of cookies by our website by configuring the internet browser used, and thereby permanently avoid the use of cookies. In addition, cookies already created can be deleted at any time via the internet browser or other software programs. If the user disables the use of cookies in the internet browser used, not all of the features of our website may be entirely available.

3. Collection of data and general information

Compulab's internet pages collect a series of data and general information when a data subject or automated system browses the websites. These data and general information are stored in the server's log files. The types of browser and versions used can be collected, the operating system used by the access system, the website from which an access system arrives at our websites (so-called referents), the sub-websites, the date and time of access to the Internet site, an Internet protocol address (IP address), the Internet service provider's access system and other similar data and information that can be used in the event of attacks on our information technology systems.
This information is necessary to make the content of our sites available correctly, to optimize their content, as well as their dissemination, to guarantee the long-term viability of our information technology systems and website technology, and to provide the authorities responsible for the application of the law the necessary information for the criminal process in case of cyber attack.

4. Rights of data subjects

If the data subject wishes to exercise any of the rights that will be listed below, he may at any time contact Compulab through the information provided in point 1.

Right of access
The holder of personal data has the right to obtain from Compulab the confirmation that the data concerning him are or are not subject to treatment and, if applicable, to access his personal data and access the information provided for by law.
If you want more than one copy of your personal data being processed, Compulab may subject this service to the payment of a fee for administrative costs.

Right to rectification
The data subject has the right to obtain from Compulab, without undue delay, the rectification of inaccurate or incomplete personal data about himself.

Right of erasure (Right to be forgotten)
The holder of personal data has the right to ask Compulab to delete his data, without undue delay, and Compulab has the obligation to delete personal data when one of the following reasons applies, namely:
  • Personal data are no longer necessary for the purpose that motivated their collection or treatment;
  • The holder has withdrawn his consent for the processing of data (in cases where the processing is based on consent) and there is no other reason for such processing;
  • The holder is opposed to the treatment and there are no prevailing legitimate interests that justify the treatment.

Right to limitation of treatment
The data subject has the right to obtain from Compulab the limitation of processing, if, in particular, one of the following situations applies:
  • To challenge the accuracy of personal data, for a period that allows Compulab to verify its accuracy;
  • The processing of data is lawful and the data subject opposes the deletion of his personal data and requests, in return, the limitation of its use;
  • Compulab no longer needs personal data for processing purposes, but these data are required by the holder for the purposes of declaring, exercising or defending a right in a judicial process;
  • If you have opposed the processing, until it is found that the legitimate reasons of the controller override those of the data subject.

Right to data portability
The data subject has the right to receive the personal data concerning him and which he has provided to Compulab, when the latter uses automatic means for processing, in a structured format, in current use and automatic reading, and the right to transmit that data to another controller.
When exercising their right to data portability, the data subject has the right to have personal data transmitted directly between the controllers, whenever technically possible.

Right of opposition
The data subject has the right to object to the processing of his / her personal data when processing is carried out within the legitimate interest of Compulab or third parties, for the purposes of direct marketing or profiling.
Compulab ceases to process personal data in the event of opposition, unless there are compelling legitimate reasons for processing that void the interests, rights and freedoms of the data subject, or to substantiate the exercise or defense of legal claims.

Right not to make automated individual decisions, including profiling
The data subject has the right not to be subject to a decision based solely on automated processing, including the definition of profiles, as long as the decision is not necessary for the conclusion or execution of a contract between the data subject and the person responsible data processing, unless you have given your consent to do so.

Right to withdraw consent
If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the previously given consent or the further processing thereof. data, based on another legal basis, such as the performance of the contract or the legal obligation to which Compulab is subject.

5. Legal basis for treatment

The processing of personal data must be supported by a legal basis for that purpose, which will be framed in one of the following situations:
  • The data subject has given his consent for the processing of his personal data for one or more specific purposes;
  • Processing is necessary for the performance of a contract to which the data subject is a party, or for pre-contractual steps at the request of the data subject;
  • Processing is necessary for the fulfillment of a legal obligation to which the controller is subject;
  • Processing is necessary to defend the vital interests of the data subject or another natural person;
  • Processing is necessary for the exercise of functions of public interest or for the exercise of public authority of which the controller is vested;
  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by third parties, unless the holder's fundamental interests or rights and freedoms that require the protection of personal data prevail, especially if the holder is a child (does not apply data processing carried out by public authorities in the pursuit of their tasks electronically).

6. Provision of personal data as a legal or contractual requirement

The provision of personal data in certain situations is required by law (for example, tax regulations) or may also result from contractual provisions (for example, information about the contractual partner). It may be necessary to conclude a contract in which the data subject provides personal data, which must be further processed in that context. The data subject is, for example, required to provide personal data when Compulab signs a contract with him.

7. Security of your personal data

Compulab is committed to ensuring the protection of the security of the personal data that is made available to us, having implemented strict measures in this matter. Compliance with these rules is an obligation for all Compulab employees, as well as for all partners who legally access this data.
Compulab guarantees the security of personal data using the necessary technical, physical, organizational and security measures necessary and adequate to protect personal data against destruction, accidental or unlawful, accidental loss, alteration, disclosure, non-access. authorized and against any other form of unlawful treatment.
In this way, Compulab adopts different security mechanisms and procedures, following the best practices in terms of information security in the systems that support the services it provides and that store the procedural data of the Clients, namely the use of firewalls and detection systems of customers. intrusion, the existence of restricted accesses - physical and logical - the logging of operations (logging) and respective monitoring and auditing, the collection and transmission of personal data through secure means.
In this sense, all personal data that users give us is securely stored in Compulab systems, which, in turn, are found in the various Compulab data centers, covered by all physical and logical security measures, which we believe to be indispensable. the protection of your personal data.
Notwithstanding the security measures adopted by Compulab, we warn everyone who surfs the Internet that they must adopt additional security measures, such as ensuring that they use an updated PC and browser in terms of correctly configured security patches.

8. Data retention

Compulab will not retain the personal data of its users beyond the time necessary to fulfill the purpose for which they were collected or beyond the time required by law or by the applicable regulations.
Compulab will only retain Customers' personal data for the period of time strictly necessary to allow:
  • the provision of the Service (s);
  • the fulfillment of the legal obligations to which Compulab is dependent;
  • the pursuit of the purposes of collection and / or treatment;
  • the exercise of the rights of Clients and the fulfillment of the corresponding obligations.
After the period of retention / custody, under the terms set out above, the personal data of the Clients will be permanently deleted by Compulab.

9. Amendments

Compulab guides its performance in a perspective of continuous improvement, through the periodic review and updating of policies and processes, so we invite you to regularly review this statement.